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Learn how to get your iPad fixed, how much it costs, and how long it will take.
How do I get my iPad fixed?
Choose the service and repair option that’s best for you.
Send it in: Request a box and send your iPad to an Apple Repair Center.
Bring it in: Set up an appointment at an Apple Store or an Apple Authorized Service Provider.
How much does it cost?
If your iPad issue is covered under our warranty you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when:
- Your iPad is no longer covered by the Apple warranty.
- Your iPad screen gets broken accidentally.
- Your iPad has other accidental damage or issues caused by unauthorized modifications.
If your iPad issue isn’t covered, you’ll pay a fee. This fee will be either:
- An out-of-warranty fee, or
- An AppleCare+ service fee
If you have AppleCare+, it includes accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don’t have AppleCare+, the out-of-warranty fee applies.
iPad service pricing - United States
These prices apply to repair (including screen repair) or replacement made by Apple. Pricing and terms might vary at other service providers.
| iPad Pro | AppleCare+ service fee | Out-of-warranty service fee |
|---|---|---|
| iPad Pro 12.9-inch (4th generation) | $ 49 | $ 649 |
| iPad Pro 12.9-inch (3rd generation) | $ 49 | $ 649 |
| iPad Pro 12.9-inch (2nd generation) | $ 49 | $ 599 |
| iPad Pro 12.9-inch | $ 49 | $ 599 |
| iPad Pro 11-inch (2nd generation) | $ 49 | $ 499 |
| iPad Pro 11-inch | $ 49 | $ 499 |
| iPad Pro (10.5-inch) | $ 49 | $ 449 |
| iPad Pro 9.7-inch | $ 49 | $ 379 |
| iPad mini | AppleCare+ service fee | Out-of-warranty service fee |
|---|---|---|
| iPad mini 5 | $ 49 | $ 299 |
| iPad mini 4 | $ 49 | $ 299 |
| iPad mini 3 | $ 49 | $ 299 |
| iPad mini 2 | $ 49 | $ 199 |
| iPad mini | $ 49 | $ 199 |
| iPad Air | AppleCare+ service fee | Out-of-warranty service fee |
|---|---|---|
| iPad Air 4 | $ 49 | $ 419 |
| iPad Air 3 | $ 49 | $ 379 |
| iPad Air 2 | $ 49 | $ 299 |
| iPad Air | $ 49 | $ 249 |
| iPad | AppleCare+ service fee | Out-of-warranty service fee |
|---|---|---|
| iPad 8th generation | $ 49 | $ 249 |
| iPad 7th generation | $ 49 | $ 249 |
| iPad 6th generation | $ 49 | $ 249 |
| iPad 5th generation | $ 49 | $ 249 |
| iPad 4th generation | $ 49 | $ 299 |
| iPad 3rd generation | $ 49 | $ 299 |
| iPad 2 | $ 49 | $ 249 |
All prices are in U.S. dollars and are subject to tax. We'll add a $ 6.95 shipping fee if we need to ship your iPad. Your replacement iPad will be new or equivalent to new. If the issue with your iPad was caused by severe damage from an accident or from abuse, you might have to pay the full replacement value.
Identify your iPad model
See iPad service pricing in another country or region
Is your iPad covered by AppleCare+?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
| Model | Accidental damage (AppleCare+ fee) |
|---|---|
| All eligible iPad models | $ 49 |
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPad serial number.
iPad battery and power - United States
If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+, or consumer law, we'll service your iPad or Apple Pencil at no additional cost. Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee.
If you have AppleCare+, it covers your iPad or Apple Pencil for no additional charge if your product's battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.
| Battery service | In-warranty or with AppleCare+ | Out-of-warranty |
|---|---|---|
| All eligible iPad models | $ 0 | $ 99 |
| Apple Pencil (all eligble models) | $ 0 | $ 29 |
All prices are in U.S. dollars and are subject to tax. We'll add a $ 6.95 shipping fee if we need to ship your iPad.
Authorized Apple Repair Locations
Other battery and power issues
Your iPad battery’s performance depends on how you use apps and settings. These tips show you how to maximize the life of your iPad battery.
If your iPad won't turn on or if the screen turns black, follow these steps and see if the issue gets resolved. Your iPad might not require service.
Screen repair
If your iPad screen breaks accidentally, you have the option to replace your iPad for an out-of-warranty fee. Accidental damage isn't covered by the Apple warranty. If your screen cracks due to a manufacturing issue, it’s covered by the Apple warranty.
The cost to service an iPad with an accidentally damaged screen depends on your iPad model, any additional damage, and if you have AppleCare+ coverage.
If you have AppleCare+, it includes accidental damage protection. Each incident has a service fee. You can use an incident for screen damage. If you don’t have AppleCare+, the out-of-warranty fee applies.
How long will it take?
Depending on the type of service, your repair might take up to 5 business days. If your iPad was engraved by Apple, it could take up to 10 business days.
After we receive your iPad, you can check the status of your repair.
Apple accessories
Apple-branded accessories, including the cable and power adapter, are covered by the Apple One Year Limited Warranty for accessories and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan.
The following Apple accessories for iPad are also covered under AppleCare+ for iPad, including accidental damage. You can use an incident of accidental damage included in AppleCare+ for iPad to cover the damage to these accessories. Or you can pay the out-of-warranty service fee.
| Accessory | AppleCare+ incident fee | Out-of-warranty service fee |
|---|---|---|
| Apple Pencil (2nd generation) | $ 29 | $ 109 |
| Apple Pencil | $ 29 | $ 79 |
| Accessory | AppleCare+ incident fee |
|---|---|
| Smart Keyboard (all models) | $ 29 |
All prices are in US dollars and are subject to tax and a $ 6.95 shipping fee if we need to ship your Apple Pencil.
What to expect
Before you send your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device won't have your data on it, and you'll need to restore that data from your backup.
After we receive your iPad, we’ll send you information about repair, replacement, and fees. If your iPad needs to be replaced, we’ll ship a replacement to you with factory settings. Your replacement iPad will be new or equivalent to new.
Express Replacement Service
Express Replacement Service is a benefit of your AppleCare plan.
Apple Limited Warranty coverage
The Apple Limited Warranty covers your iPad and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your warranty status online and update your proof-of-purchase information if there's an error in our records. If our warranty doesn't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your locale might have consumer-protection laws for some repair issues. Learn more about your consumer law rights.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Find out how to get your Mac desktop or Mac notebook fixed and how much it will cost.
How do I get service for my Mac?
To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorised Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Centre. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+ or consumer law. If your issue isn’t covered, the price depends on the type of repair. Ask your service representative for an estimate.
Battery service
If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximise your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.
Your Mac notebook battery service might be covered by warranty, consumer law or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
| MacBook Pro | Battery service |
|---|---|
| 16-inch MacBook Pro | £ 199 |
| 15-inch MacBook Pro with Retina display | £ 199 |
| 13-inch MacBook Pro with Retina display | £ 199 |
| 15-inch MacBook Pro | £ 129 |
| 13-inch MacBook Pro | £ 129 |
| MacBook Air | Battery service |
|---|---|
| 13-inch MacBook Air | £ 129 |
| 11-inch MacBook Air | £ 129 |
Pricing and terms might vary at other service providers. All prices are in British pounds sterling (£) and include VAT.
Accessories
Apple-branded accessories are covered under the Apple One-Year Limited Warranty. Our warranty doesn’t cover batteries that wear down from normal use. If your accessory’s battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
Product | Accessory battery service |
|---|---|
| Magic Keyboard | £ 29 |
| Magic Keyboard with Numeric Keypad | £ 29 |
| Magic Mouse 2 | £ 29 |
| Magic Trackpad 2 | £ 29 |
Pricing and terms might vary at other service providers. All prices are in British pounds sterling (£) and include VAT. If delivery is required, we’ll add an additional £ 7.44 delivery fee.
Is your Mac covered by AppleCare+?
Macbook Pro Repair Near Me
AppleCare+ gives you expert technical support and hardware cover from Apple, including accidental damage protection. Each incident of accidental damage is subject to an excess fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
| Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
|---|---|---|
| All Mac models | £ 79 | £ 229 |
These fees apply in the United Kingdom. All prices are in British pounds sterling (£) and include VAT. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorised service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.
Not sure if you're covered? Check whether you have AppleCare+ cover by entering your Mac's serial number.
Get ready for a service
Before you return your Mac to us, make sure you enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date when you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorised modifications. See the warranty for complete details. You can check your cover status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Repair For Washing Machine
Your country or region might have consumer protection laws for some repair issues.
Our after-service guarantee
Repair For Macbook Air
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan cover, whichever is longer. We offer this whenever you have a device serviced by us or an Apple Authorised Service Provider. This is in addition to your rights provided by consumer law.